Q: How are Never Concept’s products made?
A: Our products are handmade in Parma, Italy, using high-quality silver and leather materials. Our skilled artisans craft each piece with care and attention to detail, ensuring that you receive a unique and beautiful product that will last for years to come.
Q: What kind of designs does Never Concept offer? A: We offer a range of designs, from simple and understated to bold and intricate. Our products include handmade silver jewelry, wallets, bags, card holders, wallet chains, and travel bags. Each piece is designed to be both functional and stylish, so you can carry your essentials with confidence and flair.
Q: What materials are used in Never Concept’s products?
A: We use only the highest-quality materials in our products, including 925 sterling silver and genuine leather. Our materials are carefully sourced to ensure durability, sustainability, and beauty.
Q: How can I care for my Never Concept products?
A: To keep your Never Concept products looking their best, we recommend cleaning them regularly with a soft cloth and storing them in a cool, dry place. Avoid exposing them to harsh chemicals, extreme temperatures, or prolonged sunlight. With proper care, your products will continue to look and function beautifully for years to come.
Q: What is Never Concept’s return policy?
A: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, you may return it within 14 days of receipt for a full refund or exchange. Please note that the product must be in its original condition and packaging for the return to be accepted.
Q: How long will it take to receive my order? A: Most orders ship within 1-2 business days, and delivery times vary depending on your location. For more information on shipping times and options, please see our Shipping page.
Q: How can I get in touch with you? A: You can reach us by email at [email protected] or through our social media channels. We’re always happy to answer any questions you may have!